Remote Insurance CSR — Applied Epic Expert

Outsource Access; Cagayan de Oro; À distance; PHP 223 000 - 391 000; Plein temps

Avantages offerts par ce poste

HMO coverage

Group Life Insurance

Paid leave credits

Government-mandated benefits

Performance incentives

Overtime pay

Night differential

13th month pay

Résumé du poste

Outsource Access is seeking an Insurance Customer Service Representative (Applied Epic Expert) to support a P&C insurance team, navigating Applied Epic and related portals to process service requests and keep records organized.

The role emphasizes detail, clear English communication, and the ability to start immediately from a dedicated home office, with overtime, night differential, 13th month pay, and comprehensive benefits.

Qualifications

• Experience in a P&C Insurance CSR role.
• Hands-on experience navigating Applied Epic or similar insurance systems.
• Clear communication in English with strong attention to detail.

Responsabilités

• Log into multiple insurance portals daily to process service requests.
• Maintain flawless records by organizing workflows.
• Provide remote support to an insurance team during staff shortages.
• Adapt to different portals and systems using a personal device (BYOD).

Connaissances

English communication

Detail-oriented

Outils

Applied Epic

Description du poste

Outsource Access is seeking an Insurance Customer Service Representative (Applied Epic Expert) to support a P&C insurance team, navigating Applied Epic and related portals to process service requests and keep records organized.

The role emphasizes detail, clear English communication, and the ability to start immediately from a dedicated home office, with overtime, night differential, 13th month pay, and comprehensive benefits.