Remote Inside Sales Support Specialist – PVF Industry

Delegate CX; Metro Manila; Teletrabalho; PHP 502 000 - 530 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Permanent work-from-home setup

Company equipment provided

HMO coverage after regularization

Internet stipend after regularization

PTO credits and leaves

Career skills training

Resumo da oferta

DCX is hiring a Home-Based Inside Sales Support Specialist to assist a US-based PVF manufacturer. You will enter and verify orders, prepare quotes, and communicate with customers and internal teams to ensure accuracy, timeliness, and thorough documentation.

The role emphasizes high attention to detail, strong organizational skills, and the ability to learn ERP/EDI systems while supporting a growing customer base from a remote Philippines location.

Qualificações

• High school diploma required; associate’s or bachelor’s degree preferred (not required)
• 2–10+ years in customer service, inside sales support, or order entry (manufacturing or distribution background preferred but not required)
• Strong English communication skills, written and verbal
• Ability to work overnight/graveyard shifts in Philippine time or US hours
• Experience with ERP/EDI systems is a plus (not required)

Responsabilidades

• Enter customer orders into ERP/EDI with high accuracy, confirming part numbers, shipping, pricing, and delivery details
• Respond to calls and emails about orders, inventory, and shipping timelines; keep customers updated
• Prepare and send quotes using established pricing structures and assist sales team
• Maintain customer records, pricing data, and order history; follow up on open orders
• Ensure clean handoffs to operations, shipping, and production; flag discrepancies before they reach the floor

Conhecimentos

Organizational & Time Management

Attention to Detail

Communication Skills

Problem Solving & Analysis

Systems & Technical Proficiency

Formação académica

High school diploma

Associate or Bachelor’s degree preferred

Ferramentas

ERP/EDI systems

Microsoft Office

Google Workspace

Adobe Illustrator

Adobe Photoshop

Canva

Descrição da oferta de emprego

DCX is hiring a Home-Based Inside Sales Support Specialist to assist a US-based PVF manufacturer. You will enter and verify orders, prepare quotes, and communicate with customers and internal teams to ensure accuracy, timeliness, and thorough documentation.

The role emphasizes high attention to detail, strong organizational skills, and the ability to learn ERP/EDI systems while supporting a growing customer base from a remote Philippines location.