Remote Implementation Team Lead - Drive Global Go-Lives

Safeguard Global Philippines Inc (Philippines); Philippines; Hybrid; PHP 900,000 - 1,300,000; Full time

Benefits offered by this job

Autonomy & Flexibility (Work in AnyWay

Bonding Leave

2 Charitable Days

Reward & Recognition Program

Corporate bonus/SIP

Job summary

Safeguard Global Philippines Inc in the Philippines is seeking an experienced Implementation Team Lead to guide a team of Implementation Project Specialists and Project Managers, ensuring seamless, high-quality go-lives and strong client outcomes.

You will combine people leadership with project oversight, manage risks, and coordinate with cross-functional teams to ensure implementations are delivered on time and smoothly transitioned into ongoing service delivery.

Qualifications

• Leadership and people development experience.
• Strong coaching and performance feedback skills.
• Ability to manage multiple projects with competing priorities.
• Excellent stakeholder management and communication abilities.
• Track record of delivering projects on time and within scope.

Responsibilities

• Lead and empower a team of Implementation Project Specialists and Project Managers.
• Oversee end-to-end implementation projects and ensure timely go-lives.
• Monitor backlogs, workloads, KPIs, and forecasts for all implementations.
• Identify risks, resolve blockers, and support complex client escalations.
• Ensure high service standards, SLA achievement, and smooth handovers to operations.
• Conduct regular one-to-ones and provide constructive feedback and coaching.
• Collaborate with cross-functional teams to improve processes and drive improvements.

Skills

People leadership

Coaching

Team development

Stakeholder management

Project delivery

Risk management

Job description

Safeguard Global Philippines Inc in the Philippines is seeking an experienced Implementation Team Lead to guide a team of Implementation Project Specialists and Project Managers, ensuring seamless, high-quality go-lives and strong client outcomes.

You will combine people leadership with project oversight, manage risks, and coordinate with cross-functional teams to ensure implementations are delivered on time and smoothly transitioned into ongoing service delivery.