Remote HR Coordinator - Employee Experience & Onboarding

Real Hires LLC; Philippines; Remote; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Remote work

Job summary

Real Hires LLC is seeking an HR Employee Coordinator to support employees across their lifecycle, from onboarding to offboarding. You will handle onboarding communications, attend to payroll and workplace concerns, and help maintain accurate HR records. Strong English, empathy, and organization are essential.

This is a remote role with focus on effective employee support. You will coordinate onboarding activities, check-ins, and issue resolution while collaborating with HR leadership.

Qualifications

• Experience in HR coordination or employee relations.
• Strong written and spoken English.
• Excellent communication skills and the ability to build trust with employees.
• Ability to handle sensitive concerns with empathy, professionalism, and confidentiality.
• Strong organizational skills and attention to detail.
• Ability to manage multiple employees, follow-ups, and priorities.
• Experience with onboarding, offboarding, or employee engagement is a plus.

Responsibilities

• Conduct first-day and regular employee check-ins to see how people are doing.
• Monitor employee engagement, attendance, and performance concerns.
• Follow up with employees who need additional support.
• Keep employee information accurate and updated on the Check-ins Board.
• Listen to employee concerns about payroll, attendance, and workplace issues.
• Help employees work through challenges and improve their performance when needed.
• Prepare and issue improvement plans when appropriate.
• Escalate serious or unresolved concerns to the HR Manager.
• Track issues and follow through until they're resolved.
• Coordinate onboarding communication and guide new hires through the process.
• Ensure new employees complete required documents and system setup.
• Conduct onboarding sessions and Day 1 client contact and check-ins.
• Help new hires feel prepared, welcomed, and ready to succeed.
• Coordinate offboarding communication and documentation.
• Work with HR Admin to ensure proper handoffs for system access removal.
• Update employee records, including rehire eligibility and applicable blacklist status.
• Prepare daily and weekly updates on employee status, concerns, and trends.
• Document employee interactions, action items, and follow-ups in Monday.com.
• Keep HR records organized and ensure important updates reach the right people on time.

Skills

HR coordination

Employee relations

Communication

Organizational skills

Onboarding

Offboarding

Problem solving

Confidentiality

Monday.com

Tools

Monday.com

Job description

Real Hires LLC is seeking an HR Employee Coordinator to support employees across their lifecycle, from onboarding to offboarding. You will handle onboarding communications, attend to payroll and workplace concerns, and help maintain accurate HR records. Strong English, empathy, and organization are essential.

This is a remote role with focus on effective employee support. You will coordinate onboarding activities, check-ins, and issue resolution while collaborating with HR leadership.