Remote Home Care Scheduler & Operations Coordinator

Helper Heroes; Philippines; Remote; PHP 137,000 - 164,000; Full time

Benefits offered by this job

Base pay $6.50/hr

Growth opportunities

Make a Difference

Job summary

Helper Heroes is seeking a part-time Home Care Scheduler to support daily caregiver operations for a US-based home care agency. This remote role focuses on monitoring shifts, documenting follow-ups, and coordinating fill-ins to ensure all scheduled shifts are covered and properly documented.

The ideal candidate will check clock-in/out activity, confirm next-day assignments with caregivers, and escalate urgent coverage issues to the scheduling team while maintaining clear written communication

Responsibilities

• Monitor caregiver clock-in and clock-out activity and report discrepancies
• Confirm next-day caregiver shifts with scheduled caregivers
• Assist with fill-in scheduling when caregivers call out, using an approved backup list
• Reach out to caregivers to request missing ADL notes or documentation; escalate urgent coverage or attendance issues to the scheduling team

Job description

Helper Heroes is seeking a part-time Home Care Scheduler to support daily caregiver operations for a US-based home care agency. This remote role focuses on monitoring shifts, documenting follow-ups, and coordinating fill-ins to ensure all scheduled shifts are covered and properly documented.

The ideal candidate will check clock-in/out activity, confirm next-day assignments with caregivers, and escalate urgent coverage issues to the scheduling team while maintaining clear written communication