Remote Home Care Scheduler | Calm, Reliable Coordination

ClearDesk; Philippines; Remote; PHP 521,000 - 869,000; Full time

Benefits offered by this job

Prepaid HMO

Remote-first team

Growth opportunities

Training & feedback

Fair pay on time

Job summary

ClearDesk is seeking a Remote Home Care Scheduler to support a US-based client. You will coordinate caregiver rosters, handle shift changes, and keep clients and caregivers informed with calm, organized communication. This role emphasizes reliability, problem solving, and scheduling experience within a VA/BPO setting.

You’ll work with WellSky and VoIP tools, join a remote-first team, and contribute to meaningful home care for seniors while growing professionally.

Qualifications

• 1 year of experience in a BPO or Virtual Assistant role.
• Scheduling experience; healthcare/home care experience is a bonus.
• Calm under pressure and organized.
• Strong problem-solving and ability to think on the fly.
• Familiar with software systems and remote communication.
• Ability to build relationships with stakeholders; trusted partner.
• Take initiative and be a team player.
• Willing to work in a US time zone schedule.
• Technical setup requirements: webcam, internet, backup devices, and multiple computers.

Responsibilities

• Build and maintain caregiver schedules across multiple counties.
• Respond quickly when a shift is canceled or a caregiver doesn’t clock in.
• Answer calls from clients and caregivers using the VoIP system.
• Update records and case notes in WellSky.
• Work with the ops team to flag issues and keep staffing smooth.
• Conduct regular check-ins and evaluations with caregivers.
• Generate weekly reports and keep leadership informed.

Skills

Scheduling experience

BPO/VA background

Healthcare/home care experience

Calm under pressure

Problem solving

Remote communication tools

Stakeholder management

Initiative & teamwork

US time zone availability

Tech setup readiness

Tools

WellSky

VoIP system

Job description

ClearDesk is seeking a Remote Home Care Scheduler to support a US-based client. You will coordinate caregiver rosters, handle shift changes, and keep clients and caregivers informed with calm, organized communication. This role emphasizes reliability, problem solving, and scheduling experience within a VA/BPO setting.

You’ll work with WellSky and VoIP tools, join a remote-first team, and contribute to meaningful home care for seniors while growing professionally.