Remote Home Care Scheduler | Impactful Care Coordination

Clear Desk; Philippines; Remote; PHP 1,134,000 - 1,890,000; Full time

Benefits offered by this job

Prepaid HMO coverage

Remote-first team

Tools, training, and feedback

Job summary

ClearDesk is hiring a Home Care Scheduler to coordinate caregiver schedules for a US-based client from a remote location. You will manage shifts, communicate changes, and keep both caregivers and clients informed, supported, and calm in a fast-paced home care setting.

You will use WellSky for records, respond to calls via VoIP, and partner with the operations team to maintain smooth staffing. This role emphasizes reliability, organization, and empathy for seniors.

Qualifications

• At least 1 year of experience in a BPO or Virtual Assistant role.

Responsibilities

• Build and maintain caregiver schedules across multiple counties.
• Respond quickly when a shift is canceled or a caregiver doesn’t clock in.
• Answer calls from clients and caregivers using the VoIP system.
• Update records and case notes in WellSky (training provided).
• Work with the ops team to flag issues and keep staffing smooth.
• Conduct regular check-ins and evaluations with caregivers.
• Generate weekly reports for leadership.

Skills

Scheduling

Calm under pressure

Organized

Problem solving

Remote communication

Stakeholder management

Team player

US time zone

Tech setup readiness

Tools

WellSky

VoIP system

Job description

ClearDesk is hiring a Home Care Scheduler to coordinate caregiver schedules for a US-based client from a remote location. You will manage shifts, communicate changes, and keep both caregivers and clients informed, supported, and calm in a fast-paced home care setting.

You will use WellSky for records, respond to calls via VoIP, and partner with the operations team to maintain smooth staffing. This role emphasizes reliability, organization, and empathy for seniors.