Remote Home Care Rostering Specialist

Sharesource; Davao City; Remote; PHP 223,000 - 446,000; Full time

Benefits offered by this job

Remote + Hybrid Flexibility

Work-Life Balance

Open Culture

Supportive Team

Learning and Growth

Be part of a B-Corp company

Job summary

Sharesource is seeking a motivated Scheduler / Rostering Officer to join the Home Care team. The role focuses on managing day-to-day rostering, staffing allocations, and ensuring clients receive person-centred care through appropriately matched staff.

The position requires excellent communication and strong attention to detail in a fast-paced environment. You will work with clients, care workers, and management to ensure services are delivered efficiently and within client funding and

Qualifications

• At least 1 year of professional experience as a rostering, scheduling, administration, coordination, or a similar role in community aged care, NDIS or related industry handling AU clients.
• Proven excellent client service manner with ability to build rapport with clients, families and referral sources while maintaining professional communication.
• Advanced time management and organisational skills; highly efficient, reactive, and adaptable.

Responsibilities

• Manage the rostering function using Visual Care.
• Coordinate, negotiate and schedule daily staffing allocations to cover short shifts.
• Maintain and regularly update casual employee rosters.
• Monitor roster changes, cancellations, leave and staff availability; respond to staffing requirements.
• Coordinate staff to meet client needs, preferences, and service requirements.
• Ensure services are scheduled within client funding and approved budgets.
• Provide high-level administrative support across staffing, rostering and operations tasks.
• Respond to enquiries by phone and email; support broader team with coordination tasks.

Skills

Rostering

Scheduling

Administration

Coordination

Communication

Time management

AU clients

Tools

Visual Care

Office 365

Excel

Outlook

PowerPoint

Adobe

Enterprise Management Software

Job description

Sharesource is seeking a motivated Scheduler / Rostering Officer to join the Home Care team. The role focuses on managing day-to-day rostering, staffing allocations, and ensuring clients receive person-centred care through appropriately matched staff.

The position requires excellent communication and strong attention to detail in a fast-paced environment. You will work with clients, care workers, and management to ensure services are delivered efficiently and within client funding and