Remote Healthcare Customer Service Specialist

TTEC; Pasay; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Career and professional development support

Inclusive workplace culture

Health and wellness incentives

Job summary

TTEC is seeking a Healthcare Customer Service Representative for a remote role in the Philippines. The role focuses on providing warm, compassionate customer support through various channels.

Candidates should have a minimum of one year of customer service experience, strong computer skills, and the ability to work effectively from home. Join a global team that values professional development and inclusive culture, offering a comprehensive benefits package.

Qualifications

• Minimum one year of customer service experience.
• Strong computer literacy and familiarity with customer service software.
• High-speed internet connection (greater than 20 Mbps) for at-home work.

Responsibilities

• Answer incoming customer communications.
• Conduct research and provide solutions for customer issues.
• Maintain product knowledge to effectively address inquiries.
• Participate in instructor‑led training and coaching sessions.

Skills

Customer service experience

Computer literacy

Familiarity with customer service software

Communication skills

Education

Senior High School graduate or equivalent

Job description

TTEC is seeking a Healthcare Customer Service Representative for a remote role in the Philippines. The role focuses on providing warm, compassionate customer support through various channels.

Candidates should have a minimum of one year of customer service experience, strong computer skills, and the ability to work effectively from home. Join a global team that values professional development and inclusive culture, offering a comprehensive benefits package.