Onsite Healthcare CSR — Help Patients, Resolve & Grow

TTEC; Pasay; On-site; PHP 290,000 - 446,000; Full time

Benefits offered by this job

Career development

Inclusive culture

Health & wellness benefits

Tuition reimbursement

Job summary

TTEC in Pasay, Philippines is seeking a Healthcare Customer Service Representative to be onsite and help customers with empathy and clear information. You’ll join a global team delivering quality service and compassionate support.

Ideal candidates have at least a senior high school diploma and 6 months of customer service experience, plus basic computer skills and product knowledge to assist patients and caregivers effectively.

Qualifications

• 6 months or more of customer services experience.
• At least senior high school graduate or equivalent.
• Recognize, apply and explain your product or service knowledge.
• Computer experience

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service experience

Product knowledge

Computer skills

Education

Senior high school graduate or equivalent

Tools

Basic computer skills

Job description

TTEC in Pasay, Philippines is seeking a Healthcare Customer Service Representative to be onsite and help customers with empathy and clear information. You’ll join a global team delivering quality service and compassionate support.

Ideal candidates have at least a senior high school diploma and 6 months of customer service experience, plus basic computer skills and product knowledge to assist patients and caregivers effectively.