Healthcare Customer Care Specialist

TTEC; Pasay; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in Pasay, Philippines is seeking a Healthcare Customer Service Representative onsite to support customers with compassion and resolve their issues. You?ll handle incoming communications, research solutions, and apply product knowledge.

A high school diploma (or two years of college) and at least 6 months of customer service experience are required. TTEC offers career development, an inclusive culture, and a benefits package including PTO, tuition reimbursement, and health and wellness

Qualifications

• High School Graduate (Old Curriculum) or two years in college.
• At least 6 months of customer service experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Computer skills

Product knowledge

Education

High School Grad

Job description

TTEC in Pasay, Philippines is seeking a Healthcare Customer Service Representative onsite to support customers with compassion and resolve their issues. You?ll handle incoming communications, research solutions, and apply product knowledge.

A high school diploma (or two years of college) and at least 6 months of customer service experience are required. TTEC offers career development, an inclusive culture, and a benefits package including PTO, tuition reimbursement, and health and wellness