Onsite Healthcare Customer Advocate

TTEC; Philippines; On-site; PHP 212,000 - 301,000; Full time

Benefits offered by this job

Benefits package

Job summary

TTEC Philippines in Pasay is seeking a Healthcare Customer Service Representative to assist customers with compassionate support and product information, delivering a memorable experience on every contact. The role requires at least a senior high school graduate, 6 months of customer service experience, and basic computer skills.

You will answer inquiries, conduct research to resolve issues, and join a supportive, inclusive team.

Qualifications

• 6 months or more of customer services experience.
• At least senior high school graduate or equivalent.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service experience

Computer skills

Product knowledge

Education

Senior high school diploma or equivalent

Job description

TTEC Philippines in Pasay is seeking a Healthcare Customer Service Representative to assist customers with compassionate support and product information, delivering a memorable experience on every contact. The role requires at least a senior high school graduate, 6 months of customer service experience, and basic computer skills.

You will answer inquiries, conduct research to resolve issues, and join a supportive, inclusive team.