Healthcare Customer Service Specialist (Onsite)

TTEC; Pasay; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in Pasay, Philippines, is seeking a Healthcare Customer Service Representative to support customers on site. You will help resolve inquiries, provide product information, and deliver compassionate service to ensure exceptional customer experiences.

Ideal candidates have basic customer service experience, a high school diploma or equivalent, and comfort with computers. The role offers an inclusive culture and a benefits package aligned with position.

Qualifications

• 6 months or more of customer services experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Product knowledge

Computer literacy

Education

Senior high school or equivalent

Job description

TTEC in Pasay, Philippines, is seeking a Healthcare Customer Service Representative to support customers on site. You will help resolve inquiries, provide product information, and deliver compassionate service to ensure exceptional customer experiences.

Ideal candidates have basic customer service experience, a high school diploma or equivalent, and comfort with computers. The role offers an inclusive culture and a benefits package aligned with position.