Remote Healthcare Admin Specialist (NDIS)

Virtual Staff 365; Philippines; Remote; PHP 279,000 - 424,000; Full time

Benefits offered by this job

Permanent work-from-home

Dayshift Australian hours

Full-time

Annual leave

HMO

Christmas bonus

Job summary

Virtual Staff 365 is seeking an Administration Support specialist with healthcare/NDIS experience to assist with client communications, invoicing, and general admin tasks. The role is remote and full-time, supporting Australian business hours from a Philippines-based team.

The ideal candidate will have experience using Cliniko and Xero, strong organisational skills, and proficiency in Microsoft Office and Excel for quotes and reports. Prior healthcare or NDIS exposure is ideal.

Qualifications

• Strong organisational skills and attention to detail.
• Excellent written and verbal communication.
• Experience with invoicing, bookings, and customer queries.

Responsibilities

• Respond to emails and phone queries, including confirming payments and managing appointment requests.
• Handle referrals and upload documents to Cliniko.
• Assist with NDIS clients by managing invoicing and tracking overdue payments.
• Coordinate appointments and send reminders via Cliniko.
• Process invoices on Xero for NDIS, private clients, and aged care services.
• Create quotes using Excel and assist with report writing.
• Provide management support, including reconciling accounts, payroll, and timesheet approvals.
• Assist with general admin tasks like booking travel, confirming funding, and distributing emails.

Skills

Organisational skills

Communication skills

Attention to detail

Customer support

Tools

Cliniko

Xero

Excel

Microsoft Office

Job description

Virtual Staff 365 is seeking an Administration Support specialist with healthcare/NDIS experience to assist with client communications, invoicing, and general admin tasks. The role is remote and full-time, supporting Australian business hours from a Philippines-based team.

The ideal candidate will have experience using Cliniko and Xero, strong organisational skills, and proficiency in Microsoft Office and Excel for quotes and reports. Prior healthcare or NDIS exposure is ideal.