NDIS Bookkeeper & Administration Officer | WFH

Staff X - Offshore Staffing; Philippines; Remote; PHP 260,000 - 380,000; Full time

Benefits offered by this job

HMO health insurance

Company laptop provided

Free training and development

Regular social events

Employee wellness program

Exposure to international clients

Job summary

Staff X is seeking an experienced bookkeeper for a fully remote role from the Philippines. You will handle day-to-day bookkeeping and admin tasks for an established NDIS disability support services provider, ensuring financial accuracy and compliance.

You will manage reconciliations, invoicing, expense tracking, service agreements, and staff compliance records, collaborating with management and the admin team to keep processes organized and on track.

Qualifications

• 3–5 years hands-on bookkeeping experience, ideally in disability services or healthcare.
• Familiar with NDIS Price Guide and support item codes.
• Proficient in Xero and general bookkeeping fundamentals.

Responsibilities

• Perform day-to-day bookkeeping and administration for the NDIS provider.
• Complete reconciliations, invoicing, expense tracking, and records upkeep.
• Prepare service agreements and maintain staff compliance trackers.
• Ensure accurate financial records and timely documentation.

Skills

NDIS experience

Xero

Bank reconciliations

Invoicing

Records management

Time management

Education

Bookkeeping qualification

Tools

Xero

Excel

Job description

If you’re an experienced Bookkeeper with hands‑on knowledge of the NDIS sector, strong attention to detail, and a natural ability to keep things organised, this could be the right opportunity for you.

This is a dedicated, full‑time remote position with an established disability support services provider in South Australia. You’ll take ownership of key bookkeeping and administrative responsibilities, helping keep the business financially accurate, compliant, and running smoothly.

The ideal person is someone who can work independently, stay on top of recurring deadlines, and understands that accurate bookkeeping and timely administration are critical to the day‑to‑day operation of an NDIS provider.

THE ROLE

You’ll be responsible for the day‑to‑day bookkeeping and administrative functions that support an established NDIS disability support services business, including reconciliations, invoicing, expense tracking, service agreements, and staff compliance records.

Working closely with management and the existing administration team, you’ll help ensure financial records are accurate, paperwork is completed on time, and important compliance requirements are not missed.

This is a hands‑on role where accuracy, organisation, and follow‑through are essential.

WHAT YOU WILL DO

• Perform regular bookkeeping and bank reconciliations across the company’s financial systems
• Ensure transactions are accurately recorded and accounts are kept up to date
• Identify and investigate discrepancies and elevate any anomalies to management promptly
• Maintain accurate and organised financial records

Invoicing & Expense Tracking

• Prepare and issue invoices accurately and according to the required billing cycle
• Monitor outstanding invoices and follow up on overdue payments
• Track and record business expenses, ensuring transactions are correctly categorised
• Maintain supporting documentation for financial transactions
• Ensure expenses are recorded promptly and accurately

NDIS & Administrative Support

• Apply your understanding of the NDIS environment when handling billing and administrative requirements
• Prepare and send service agreements to new and existing clients
• Maintain accurate client records, document trackers, and other administrative registers
• Follow up with staff regarding outstanding compliance documents, including certifications, checks, and qualifications
• Maintain the staff compliance register and flag missing or expiring documentation before it becomes an issue
• Provide general administrative support to management and the wider team
• Work collaboratively with the existing administration team to keep processes organised and on track

WHAT YOU BRING

• 3–5 years of hands‑on bookkeeping experience, ideally within an NDIS, disability services, healthcare, or similar environment
• Demonstrated NDIS industry experience and familiarity with the NDIS Price Guide and support item codes
• Intermediate to advanced Xero skills, with professional experience using the platform
• Strong understanding of bookkeeping fundamentals, including bank reconciliation, invoicing, expense tracking, and accounts management
• A bookkeeping or accounting qualification, or equivalent practical experience
• Strong attention to detail, particularly when working with financial information and compliance records
• Excellent organisational and time‑management skills
• Strong written and verbal English communication skills
• Ability to work independently, manage recurring tasks, and meet deadlines without close supervision
• High level of integrity and confidentiality when handling sensitive financial, client, and staff information
• A proactive and reliable approach, with the confidence to identify issues and follow them through to resolution

WORK ARRANGEMENT

This is a full‑time, dedicated work‑from‑home role.

You will work remotely from your own home office and must have:

• A quiet, dedicated workspace
• A reliable internet connection
• The ability to work independently with minimal supervision
• Availability to work from 8:30am South Australian time

WHY STAFF X

Staff X is a certified Great Place to Work employer in the Philippines for multiple consecutive years.

When you join Staff X, you are employed directly by Staff X and become part of a stable team supporting international clients.

Benefits include:

• HMO health insurance
• Company‑provided laptop or desktop computer
• Free training and professional development policy
• Regular social events and team activities
• Employee wellness program
• Exposure to clients across Australia, the US, and the UK

Staff X offers long‑term employment with genuine opportunities for career growth.

COMPENSATION

Competitive salary commensurate with experience, plus the full Staff X benefits package.

COMMITMENT

This is a full‑time, dedicated position.

The client and Staff X are looking for someone who wants to build a long‑term career in a stable role, rather than someone looking for a short‑term arrangement or additional work alongside another full‑time position.

If you are currently freelancing or working multiple jobs and are not ready to commit to a single dedicated employer, this opportunity may not be the right fit.

The right person will value stability, take ownership of their responsibilities, and be committed to becoming a trusted part of the team over the long term.

This is a permanent position. We hire people we intend to keep for years, not months.