Administration Support (Healthcare/Ndis Experience)

Virtual Staff 365; Philippines; Remote; PHP 279,000 - 424,000; Full time

Benefits offered by this job

Permanent work-from-home

Dayshift Australian hours

Full-time

Annual leave

HMO

Christmas bonus

Job summary

Virtual Staff 365 is seeking an Administration Support specialist with healthcare/NDIS experience to assist with client communications, invoicing, and general admin tasks. The role is remote and full-time, supporting Australian business hours from a Philippines-based team.

The ideal candidate will have experience using Cliniko and Xero, strong organisational skills, and proficiency in Microsoft Office and Excel for quotes and reports. Prior healthcare or NDIS exposure is ideal.

Qualifications

• Strong organisational skills and attention to detail.
• Excellent written and verbal communication.
• Experience with invoicing, bookings, and customer queries.

Responsibilities

• Respond to emails and phone queries, including confirming payments and managing appointment requests.
• Handle referrals and upload documents to Cliniko.
• Assist with NDIS clients by managing invoicing and tracking overdue payments.
• Coordinate appointments and send reminders via Cliniko.
• Process invoices on Xero for NDIS, private clients, and aged care services.
• Create quotes using Excel and assist with report writing.
• Provide management support, including reconciling accounts, payroll, and timesheet approvals.
• Assist with general admin tasks like booking travel, confirming funding, and distributing emails.

Skills

Organisational skills

Communication skills

Attention to detail

Customer support

Tools

Cliniko

Xero

Excel

Microsoft Office

Job description

Administration Support (Healthcare/NDIS experience)

Company : Virtual Staff 365 Job Type : Full Time Philippines JobCopilot will tailor your resume and auto-fill the application

Job Description - Administration Support (Healthcare/NDIS experience)

Description

Our client is a business consulting and service company that partners with founders to enhance profitability and improve their overall quality of life—both holistically and personally. In addition, they provide prosthetics, orthotics, occupational therapy (OT), and other essential services to remote communities in Central Australia and Broome. Their mission is to help small businesses not just survive but thrive.

They are now looking to hire an Administration Support professional to assist with administrative tasks and client communications.

Job Responsibilities:

• Respond to emails and phone queries, including confirming payments and managing appointment requests.
• Handle referrals and upload documents to Cliniko.
• Assist with NDIS clients by managing invoicing and tracking overdue payments.
• Coordinate appointments and send reminders via Cliniko.
• Process invoices on Xero for NDIS, private clients, and aged care services.
• Create quotes using Excel and assist with report writing.
• Provide management support, including reconciling accounts, payroll, and timesheet approvals.
• Assist with general admin tasks like booking travel, confirming funding, and distributing emails.

Requirements

• Experience using Cliniko and Xero is highly regarded.
• Strong organisational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage invoices, bookings, and customer queries efficiently.
• Proficiency in Microsoft Office and Excel for quotes and reports.
• Proficiency in using email and administrative tools.
• Previous experience in healthcare or NDIS is ideal.

Benefits

• Permanent work-from-home set-up
• Dayshift (Australian business hours)
• Full-time job
• Annual leave
• HMO
• Christmas Bonus equivalent of 1 month's wage (pro-rata)