Remote Family Operations Lead & Executive Assistant

Local Leads Ventures Limited; Manila; Remote; PHP 300,000 - 600,000; Full time

Job summary

Local Leads Ventures Limited is seeking a Personal & Family Operations Manager to run our family's affairs from start to finish, including travel, scheduling, health administration, and vendor management. You will work directly with the principals and support their children and wider family.

You will turn vague requests into clear plans, verify prices and requirements, manage complex itineraries across multiple people, and deliver decisions with documented reasoning.

Qualifications

• Proven experience in executive, personal, or family assistance, operations, or coordination with end-to-end ownership of tasks.
• Strong research skills, with the discipline to verify prices, eligibility, and requirements directly with the operator, provider, or insurer and cite sources.
• Experience booking travel and managing complex schedules across multiple people.
• Sound judgment on when to act independently and when to elevate before acting.
• Ability to turn vague requests into clear plans, asking focused questions early with a sensible default alongside each.
• High level of discretion and confidentiality when handling health, financial, and personal information.
• Strong organizational skills and experience maintaining a personal task management system.
• Excellent written English and clear, concise reporting.
• Reliable, detail-oriented, and able to work independently.

Responsibilities

• Research, compare, and book family travel, checking prerequisites, documents, and cancellation terms before confirming
• Manage appointments and family scheduling, including the documents and requirements that are easy to forget until the day
• Handle health administration: providers, insurance eligibility, prerequisites, records, and follow-up
• Manage purchases, vendors, and refunds, chasing every refund until the money arrives
• Deliver research that ends in a decision: clear criteria, compared options, a recommendation, and remaining uncertainty named
• Compare options on all-in cost, find applicable discounts and insurance entitlements, and state the reason when a more expensive option is recommended
• Escalate health, legal, immigration, and large or irreversible spending to the family or the right professional before acting
• Build and maintain your own task system, and send a daily update on what closed, what is stuck, and what needs a decision
• Flag blocked work the same day, with the reason and a proposed next step
• Keep records organized and current so someone else can step in smoothly when you are away

Skills

Executive assistance

Personal/family operations

Research skills

Travel booking

Scheduling management

Discretion/confidentiality

Organization

English communication

Tools

Notion

ClickUp

Asana

Trello

Job description

Local Leads Ventures Limited is seeking a Personal & Family Operations Manager to run our family's affairs from start to finish, including travel, scheduling, health administration, and vendor management. You will work directly with the principals and support their children and wider family.

You will turn vague requests into clear plans, verify prices and requirements, manage complex itineraries across multiple people, and deliver decisions with documented reasoning.