Remote Eye Care Receptionist — Dedicated U.S. Practice

EyeCareWorks LLC; Philippines; Hybrid; PHP 499,000 - 711,000; Full time

Benefits offered by this job

Fully remote

Free training

EyeCareWorks Certificate

Long-term placement

Job summary

EyeCareWorks LLC is seeking a fully remote EyeCare Virtual Assistant (reception track) from the Philippines to support a U.S. optometry/ophthalmology practice. You will answer calls, schedule and confirm appointments, and help maintain a full calendar.

Training is free, with an EyeCareWorks certificate earned after completion. Placed as an independent contractor, you’ll work full-time hours for U.S. business times (night shifts in the Philippines) and be matched with a single practice as their

Qualifications

• Healthcare background desired but not required; training provided.
• Eye care experience not necessary; training covers workflows.
• Clear, neutral English and professional phone manner required.

Responsibilities

• Answer inbound patient calls for a U.S. eye care practice
• Book, confirm and reschedule appointments in the practice's system
• Run recall lists and fill open slots in the schedule
• Reply to patient emails and messages
• Route urgent clinical questions to the right person and protect patient info under HIPAA

Skills

Communication skills

Scheduling

Phone etiquette

Remote work

HIPAA compliance

Education

Bachelor's degree

Job description

EyeCareWorks LLC is seeking a fully remote EyeCare Virtual Assistant (reception track) from the Philippines to support a U.S. optometry/ophthalmology practice. You will answer calls, schedule and confirm appointments, and help maintain a full calendar.

Training is free, with an EyeCareWorks certificate earned after completion. Placed as an independent contractor, you’ll work full-time hours for U.S. business times (night shifts in the Philippines) and be matched with a single practice as their