Remote Optometry Front Desk & Scheduling Pro

NEODIX; Remote; PHP 400,000 - 600,000; Full time

Job summary

A healthcare service provider based in the Philippines is seeking a Virtual Medical Receptionist. This role involves greeting patients, scheduling appointments, maintaining patient records, and assisting with insurance verifications. Ideal candidates should be knowledgeable in the Eyefinity EHR system, have excellent communication skills, and be able to work night shifts. Strong typing skills and a customer service mindset are essential. Work from home setup is required.

Qualifications

• Fluent in speaking and writing English.
• Must have a quiet work environment and good lighting.
• Able to work night shifts (9pm-6am PH time).

Responsibilities

• Greet patients and schedule appointments.
• Handle patient inquiries and offer support.
• Maintain accurate patient records and data integrity.

Skills

Knowledge of Eyefinity EHR system

Handling various vision insurance plans

Proficient in medical terminologies

Excellent customer service skills

Strong typing and data entry skills

Education

Degree or certificate in nursing or related field

Tools

Weave

Electronic Medical Records

Job description

A healthcare service provider based in the Philippines is seeking a Virtual Medical Receptionist. This role involves greeting patients, scheduling appointments, maintaining patient records, and assisting with insurance verifications. Ideal candidates should be knowledgeable in the Eyefinity EHR system, have excellent communication skills, and be able to work night shifts. Strong typing skills and a customer service mindset are essential. Work from home setup is required.