Remote EU Junior Account Manager - Growth & Retention

Finom; España; On-site; PHP 1,743,000 - 2,614,000; Full time

Benefits offered by this job

Stock Options

Annual bonus up to 12K EUR

Work & Swim Cyprus

Remote work across EU

Job summary

Finom is seeking an Account Manager to own a portfolio of high-value clients across European markets. You will treat the portfolio like a sales territory, building best-in-class relationships and maximizing value from Finom’s suite of products.

You will prioritise outreach using data triggers, drive growth, retention and product adoption, and monitor risks to prevent churn. This role reports to the Revenue function led by the Chief Revenue Officer and offers strong growth potential.

Qualifications

• Minimum 1-2 years in a Sales, Account Management, Customer Success position in B2B SaaS or Fintech.
• Native German (or almost) and perfect fluency in English.
• Prior experience with Salesforce or similar tools is a benefit.

Responsibilities

• Actively managing and engaging the portfolio through a multi channel communication strategy.
• Building strong relationships with decision-makers and becoming a trusted point of contact for clients.
• Driving revenue growth, retention and product adoption across Finom’s product suite.
• Identifying and executing upsell, cross-sell and referral opportunities and avoid churn
• Using account data, usage signals and portfolio trends to prioritise outreach and identify opportunities or risks
• Monitoring account health and proactively intervening with at‑risk clients to prevent churn
• Maintaining accurate Salesforce pipeline, activity and account tracking
• Using Modjo/AI tools call intelligence to continuously improve performance and share best practices with the team
• Supporting clients throughout all lifecycle stages
• Following relevant AML, transaction‑monitoring and internal processes.

Skills

Sales

Communication

German language

English language

Data-driven

Salesforce

Tools

Salesforce

Modjo

Job description

Finom is seeking an Account Manager to own a portfolio of high-value clients across European markets. You will treat the portfolio like a sales territory, building best-in-class relationships and maximizing value from Finom’s suite of products.

You will prioritise outreach using data triggers, drive growth, retention and product adoption, and monitor risks to prevent churn. This role reports to the Revenue function led by the Chief Revenue Officer and offers strong growth potential.