Account Manager (IT/DE/FR speaker)

DutchTech; España; Sur place; PHP 3 848 845 - 5 248 425; Plein temps

Avantages offerts par ce poste

Stock Options Program

Development resources

Work & Swim program

Résumé du poste

Join DutchTech as an Account Manager focusing on European markets, where you'll manage a portfolio of high-value SMEs clients. This role emphasizes proactive engagement to drive revenue growth and maintain client relationships.

The ideal candidate will have experience in fintech or B2B SaaS account management, with a focus on identifying upsell and cross-sell opportunities. Fluency in English and a second European language is required. Flexible working options across Europe are offered.

Qualifications

• Minimum 2 years in account management in fintech or B2B SaaS.
• Former outbound or business development experience.
• Commercially sharp thinking in terms of revenue and expansion.

Responsabilités

• Own a portfolio of high-value SMEs clients across European markets.
• Proactively engage your book – outreach and QBRs.
• Identify opportunities for upsell and cross-sell.

Connaissances

Account management in fintech or B2B SaaS

Outbound or business development experience

Commercial awareness

Data-driven decision-making

Fast-paced environment adaptability

Fluent in English and a second European language

Salesforce proficiency

Description du poste

About Finom

Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile‑first platform.

We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth financing round from General Catalyst, a long‑term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.

Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI‑enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.

At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.

About the Role

As an Account Manager you’ll own a book of accounts across European markets. This isn’t a passive renewal role. We want someone who treats the portfolio like a sales territory – proactively growing wallet share, identifying upsell and cross‑sell moments, and building the kind of client relationships that make churn a non‑starter.

You’ll be measured on what matters: expansion revenue, ARPA growth, and voluntary churn. If you’re the type who reads the book every Monday morning and spots the opportunity before the client asks – this is your seat.

What you’ll do

• Own a portfolio of high‑value SMEs clients across European markets and drive sustainable revenue growth from it
• Proactively engage your book – outreach, QBRs, check‑ins – not just reacting to inbound requests
• Identify and execute upsell and cross‑sell opportunities across Finom's product suite (plans, card spend, invoicing, credit)
• Build genuine relationships with decision‑makers and be the person they call when something needs sorting
• Use account data, usage signals, and portfolio trends to inform your outreach priorities and commercial conversations – gut feel is a start, but data is what makes it repeatable
• Monitor account health signals and intervene early on at‑risk accounts before churn becomes likely
• Maintain a clean pipeline and activity tracking in Salesforce – no black holes
• Use Modjo call intelligence to sharpen your own performance and contribute to team learning
• Work closely with onboarding, product, and support to make sure clients get what was promised

What you’ll bring

• Minimum 2 years in account management in fintech or B2B SaaS
• Former outbound or business development experience – you know how to open a conversation and create urgency without being pushy
• Commercially sharp – you think in terms of revenue per account, expansion potential, and portfolio mix, not just satisfaction scores
• Use data to make decisions – whether that’s spotting a usage drop before it becomes a churn risk or identifying the right moment to have a plan upgrade conversation
• Comfortable working in a fast‑moving environment where the playbook is still being written in places
• Confident communicator – you can run a QBR, push back when needed, and elevate the right things
• Fluent in English and a second European language (either Italian, French, German)
• Proficient in Salesforce, GSuite, Slack; Modjo or equivalent call tool is a bonus

Our Sales stack

Salesforce | Modjo | Google Workspace | Slack

Recruitment Process

• CV Review
• Recruiter Interview (30 min)
• Hiring Manager Interview (45 min)
• Final Interview (30 min)

What You Will Get In Return

Make a genuine impact on the product

Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.

Work in the EU

Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.

Become a stock options holder

Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.

Receive unwavering support and care

Finom stands by you at every step, embodying our commitment to your well‑being and success reflected in our modern, friendly, and eco‑conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.

Work & Swim program

Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work‑life balance while enjoying breathtaking Mediterranean views.

Equal Opportunity Statement

At Finom, we’re an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.