Remote Email & Chat Support Specialist

Caldwell Communications Consultancy Philippines; Valenzuela; Remote; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Comprehensive training

Flexible working hours

Opportunities for professional growth

Job summary

A customer service consultancy is seeking motivated individuals to join as Email & Chat Online Assistants. This non-voice, remote position requires handling customer inquiries exclusively through email and live chat. Comprehensive training is provided, making it perfect for beginners. The ideal candidates should have basic English proficiency and strong attention to detail. Flexible working hours and opportunities for growth are offered.

Qualifications

• No prior experience required.
• Strong attention to detail and accuracy is essential.
• Willingness to learn and adapt is necessary.

Responsibilities

• Respond promptly to customer inquiries via email and live chat.
• Provide clear information about products or services.
• Assist customers with basic questions and troubleshooting.

Skills

Basic proficiency in written and reading English

Attention to detail

Ability to follow instructions

Job description

A customer service consultancy is seeking motivated individuals to join as Email & Chat Online Assistants. This non-voice, remote position requires handling customer inquiries exclusively through email and live chat. Comprehensive training is provided, making it perfect for beginners. The ideal candidates should have basic English proficiency and strong attention to detail. Flexible working hours and opportunities for growth are offered.