Remote Email & Chat Assistant — Training & Growth

Caldwell Communications Consultancy Philippines; Rizal; Remote; PHP 167,000 - 234,000; Full time

Benefits offered by this job

Comprehensive training and continuous support

Opportunities for professional growth and long-term engagement

Job summary

A communications consultancy firm in the Philippines is seeking motivated individuals for the role of Email & Chat Online Assistants. This non-voice position requires all communication via email and live chat, making it ideal for beginners starting a remote career. Responsibilities include responding to customer inquiries, providing accurate information, and maintaining professionalism. The role offers comprehensive training, a work-from-home option, and opportunities for professional growth.

Qualifications

• No prior experience is required.
• Willingness to learn, adapt, and follow instructions is essential.
• Reliable internet connection is necessary.

Responsibilities

• Respond promptly and professionally to customer inquiries via email and live chat.
• Provide clear, accurate, and helpful information about products or services.
• Maintain a high standard of written communication and professionalism.

Skills

Basic proficiency in written and reading English

Comfortable using a computer and chat platforms

Strong attention to detail and accuracy

Job description

A communications consultancy firm in the Philippines is seeking motivated individuals for the role of Email & Chat Online Assistants. This non-voice position requires all communication via email and live chat, making it ideal for beginners starting a remote career. Responsibilities include responding to customer inquiries, providing accurate information, and maintaining professionalism. The role offers comprehensive training, a work-from-home option, and opportunities for professional growth.