Remote Email & Chat Assistant — Training & Growth

Caldwell Communications Consultancy Philippines; Caloocan; Remote; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Remote work opportunity

Comprehensive training

Opportunities for professional growth

Job summary

A leading communication consultancy in the Philippines is seeking motivated individuals for the role of Email & Chat Online Assistants. This non-voice position includes responding to customer inquiries via email and live chat, providing accurate information, and assisting with troubleshooting. Comprehensive training is provided, making it suitable for beginners. Ideal candidates should have basic written English skills and strong attention to detail. Enjoy the flexibility of remote work and support for your professional growth.

Qualifications

• Comfortable using a computer and chat-based platforms.
• Willingness to learn and adapt to instructions.
• Strong attention to detail and accuracy.

Responsibilities

• Respond promptly to customer inquiries via email and live chat.
• Provide accurate information about products and services.
• Assist customers with basic questions and troubleshooting.
• Escalate complex issues to appropriate teams when necessary.

Skills

Basic proficiency in written and reading English

Attention to detail

Familiarity with email and chat platforms

Job description

A leading communication consultancy in the Philippines is seeking motivated individuals for the role of Email & Chat Online Assistants. This non-voice position includes responding to customer inquiries via email and live chat, providing accurate information, and assisting with troubleshooting. Comprehensive training is provided, making it suitable for beginners. Ideal candidates should have basic written English skills and strong attention to detail. Enjoy the flexibility of remote work and support for your professional growth.