Remote Email & Chat Assistant — Training & Growth

Caldwell Communications Consultancy Philippines; Pasig; Remote; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Comprehensive training

Opportunities for professional growth

Work-from-home flexibility

Job summary

A leading consultancy in the Philippines is seeking motivated individuals to join as Email & Chat Online Assistants. This remote, non-voice role involves assisting customers via email and chat. Comprehensive training is provided, making it suitable for beginners. Key responsibilities include responding to inquiries, maintaining high communication standards, and escalating issues as needed. This opportunity offers professional growth with a focus on detail-oriented work.

Qualifications

• Must have a reliable internet connection.
• Willingness to learn and adapt.
• No prior experience required.

Responsibilities

• Respond to customer inquiries via email and live chat.
• Provide accurate information about products or services.
• Maintain professionalism in written communication.
• Escalate complex issues to appropriate teams.

Skills

Basic proficiency in written and reading English

Computer and email proficiency

Attention to detail

Job description

A leading consultancy in the Philippines is seeking motivated individuals to join as Email & Chat Online Assistants. This remote, non-voice role involves assisting customers via email and chat. Comprehensive training is provided, making it suitable for beginners. Key responsibilities include responding to inquiries, maintaining high communication standards, and escalating issues as needed. This opportunity offers professional growth with a focus on detail-oriented work.