Remote Customer Support Specialist

Hello Courier Services; Cebu City; Hybrid; PHP 223,200 - 279,000; Full time

Job summary

A local courier service provider based in Cebu City is seeking a customer service representative to handle inquiries, provide accurate information, and resolve complaints. Candidates should have a diploma, ideally with less than a year of experience in customer service, and strong proficiency in English. A positive attitude and strong work ethic are essential. This role may include remote work options.

Qualifications

• Proficiency in English is required.
• Less than 1 year of experience in customer service preferred.
• Strong work ethic and positive attitude are crucial.

Responsibilities

• Serve as the first point of contact for customer inquiries.
• Provide accurate information regarding products and services.
• Resolve customer complaints promptly and efficiently.

Skills

Proficiency in English

Strong customer service orientation

Problem-solving abilities

Exceptional organizational skills

Effective people skills

Education

Diploma in any field

Job description

A local courier service provider based in Cebu City is seeking a customer service representative to handle inquiries, provide accurate information, and resolve complaints. Candidates should have a diploma, ideally with less than a year of experience in customer service, and strong proficiency in English. A positive attitude and strong work ethic are essential. This role may include remote work options.