Customer Support Specialist — Flexible Hours

Lexie; Cebu City; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Government Mandated Benefits

Health & Wellness – HMO

Job Training

Maternity & Paternity Leave

Flexible Hours

Job summary

A staffing and business consulting company in Cebu City is seeking a customer service representative to assist customers with inquiries and provide exceptional service. Candidates must have a High School Diploma, with 0-2 years of experience in customer service. Excellent communication skills and a customer-centric attitude are essential. The role is full-time and includes work during various shifts. Benefits include government-mandated health insurance, job training, and flexible hours.

Qualifications

• 0–2 years experience in customer service.
• Ability to handle multiple tasks in fast-paced environments.
• Must be flexible to work in various shifts including evenings and weekends.

Responsibilities

• Assist customers with inquiries and provide exceptional service.
• Resolve customer complaints efficiently and effectively.
• Maintain accurate records of customer interactions in the database.
• Collaborate with team members to enhance customer experience.
• Support back-office operations as needed to streamline processes.

Skills

Proficient in English language

Excellent communication skills

Strong team player

Customer-centric attitude

Education

High School Diploma or equivalent

Job description

A staffing and business consulting company in Cebu City is seeking a customer service representative to assist customers with inquiries and provide exceptional service. Candidates must have a High School Diploma, with 0-2 years of experience in customer service. Excellent communication skills and a customer-centric attitude are essential. The role is full-time and includes work during various shifts. Benefits include government-mandated health insurance, job training, and flexible hours.