Remote Customer Support Specialist

Always Answer Inc.; Quezon City; Remote; PHP 201,000 - 312,000; Full time

Benefits offered by this job

PTO Program

Flexible Schedule

Referral Program

Job summary

Always Answer Inc. seeks a dedicated Telephone Service Representative for a remote role. You will be the first point of contact, answering calls, addressing inquiries, and providing information on behalf of clients. The position emphasizes service over sales and requires reliable, professional communication.

Applicants should stay organized, document interactions, and adhere to company policies. The role offers a flexible schedule and requires a drug-free, punctual, and customer-focused mindset.

Qualifications

• Attention to detail and dedication to customer satisfaction.
• Typing speed of at least 25 words per minute.
• Ability to communicate effectively and professionally with clients.
• Good data entry skills.
• Drug-free and able to maintain a positive, professional attitude.

Responsibilities

• Answer incoming calls in a courteous, professional manner.
• Provide accurate information and maintain a customer-service mindset.
• Document and enter data after each interaction.
• Maintain excellent attendance and punctuality.
• Uphold phone etiquette and a positive attitude.
• Adhere to company policies, including drug-free environment.

Skills

Detail-oriented

Typing speed 25 wpm

Professional communication

Data entry

Drug-free attitude

Job description

Always Answer Inc. seeks a dedicated Telephone Service Representative for a remote role. You will be the first point of contact, answering calls, addressing inquiries, and providing information on behalf of clients. The position emphasizes service over sales and requires reliable, professional communication.

Applicants should stay organized, document interactions, and adhere to company policies. The role offers a flexible schedule and requires a drug-free, punctual, and customer-focused mindset.