Remote Customer Support Specialist

Zohorecruit; Philippines; Remote; PHP 201,000 - 312,000; Full time

Job summary

Zohorecruit is seeking a dedicated Telephone Service Representative to join our remote team. You will be the first point of contact for clients, handling calls, answering inquiries, and providing accurate information in a courteous, professional manner.

This remote role requires independent work, reliable attendance, and strong communication. You will document interactions, follow company policies, and maintain data accuracy while delivering excellent customer service without selling or

Qualifications

• Strong attention to detail and commitment to customersatisfaction.
• Minimum typing speed of 25 words per minute.
• Ability to communicate effectively and professionally with clients.
• Drug-free and able to maintain a positive, professional attitude.

Responsibilities

• Handle customer inquiries via phone in a courteous and professional manner.
• Provide accurate information to clients, maintaining a customer-service-driven approach.
• Ensure proper documentation and data entry after each interaction.
• Maintain exceptional attendance and punctuality.
• Uphold professional phone etiquette and a positive attitude.
• Adhere to company policies, including maintaining a drug-free work environment.

Skills

Attention to detail

Typing speed (25 wpm)

Professional communication

Drug-free

Job description

Zohorecruit is seeking a dedicated Telephone Service Representative to join our remote team. You will be the first point of contact for clients, handling calls, answering inquiries, and providing accurate information in a courteous, professional manner.

This remote role requires independent work, reliable attendance, and strong communication. You will document interactions, follow company policies, and maintain data accuracy while delivering excellent customer service without selling or