Remote Customer Support Specialist — Flexible Hours

CR Handrail; Manila; Remote; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Flexible schedule

Competitive pay

100% remote work

Job summary

A dynamic company in customer support is seeking a customer support representative to provide exceptional service remotely. The role requires 3-5 years of experience, strong problem-solving skills, and the ability to communicate effectively under pressure. Responsibilities include responding to customer queries, monitoring feedback, and adhering to process guidelines. This position offers competitive pay and schedule flexibility, ideal for a proactive individual who thrives in a fast-paced environment.

Qualifications

• 3-5 years of experience in customer support and exemplary service.
• Experience in inbound and outbound calls is required.
• Knowledge of basic CRM and data entry systems.

Responsibilities

• Provide timely and exceptional customer support.
• Monitor and address customer feedback on Amazon listings.
• Utilize CRM systems to track customer interactions and resolve issues.

Skills

Customer support expertise

Strong communication skills

Problem-solving ability

Education

Associate's or equivalent

Tools

Pipedrive

Slack

Shopify

Job description

A dynamic company in customer support is seeking a customer support representative to provide exceptional service remotely. The role requires 3-5 years of experience, strong problem-solving skills, and the ability to communicate effectively under pressure. Responsibilities include responding to customer queries, monitoring feedback, and adhering to process guidelines. This position offers competitive pay and schedule flexibility, ideal for a proactive individual who thrives in a fast-paced environment.