Remote Customer Support Specialist

Always Answer Inc.; Philippines; Remote; PHP 180,000 - 300,000; Full time

Benefits offered by this job

PTO Program

Flexible Schedule

Referral Program

Job summary

Always Answer Inc. in the Philippines is seeking a dedicated Telephone Service Representative to join our remote team. You will be the first point of contact for clients, answering calls, resolving inquiries, and providing information on behalf of our clients.

This role focuses on service, not selling, and requires reliable communication and punctuality. Benefits include PTO, a flexible schedule, and a referral program to reward standout performance.

Responsibilities

• Handle customer inquiries via phone in a courteous and professional manner.
• Provide accurate information to clients, maintaining a customer-service-driven approach.
• Ensure proper documentation and data entry after each interaction.
• Maintain exceptional attendance and punctuality.
• Uphold professional phone etiquette and a positive attitude.
• Adhere to company policies, including maintaining a drug-free work environment.

Job description

Always Answer Inc. in the Philippines is seeking a dedicated Telephone Service Representative to join our remote team. You will be the first point of contact for clients, answering calls, resolving inquiries, and providing information on behalf of our clients.

This role focuses on service, not selling, and requires reliable communication and punctuality. Benefits include PTO, a flexible schedule, and a referral program to reward standout performance.