Remote Customer Success & Renewals Specialist

CommandLink, LLC; Metro Manila; Remote; PHP 446,000 - 670,000; Full time

Job summary

CommandLink, LLC in the Philippines is seeking a Customer Success Coordinator for a 100% remote, full-time role. You will build strong relationships with existing customers and help maximize value from our services.

You will collaborate with leadership to grow the business, drive upgrades and renewals, support introductions of new products, and contribute to keeping cancellation rates low.

Responsibilities

• Build and maintain strong relationships with existing customers.
• Conduct simple business reviews to identify opportunities and maximize value.
• Collaborate with leadership to drive upgrades, renewals and new product adoption.
• Help maintain a low cancellation rate and ensure overall customer success.

Job description

CommandLink, LLC in the Philippines is seeking a Customer Success Coordinator for a 100% remote, full-time role. You will build strong relationships with existing customers and help maximize value from our services.

You will collaborate with leadership to grow the business, drive upgrades and renewals, support introductions of new products, and contribute to keeping cancellation rates low.