Remote Customer Success & Renewals Specialist (Philippines)

CommandLink, LLC; Metro Manila; À distance; PHP 446 000 - 670 000; Plein temps

Résumé du poste

CommandLink, LLC in the Philippines is seeking a Customer Success Coordinator for a 100% remote, full-time role. You will build strong relationships with existing customers and help maximize value from our services.

You will collaborate with leadership to grow the business, drive upgrades and renewals, support introductions of new products, and contribute to keeping cancellation rates low.

Responsabilités

• Build and maintain strong relationships with existing customers.
• Conduct simple business reviews to identify opportunities and maximize value.
• Collaborate with leadership to drive upgrades, renewals and new product adoption.
• Help maintain a low cancellation rate and ensure overall customer success.

Description du poste

CommandLink is a global SaaS provider offering network, voice, and IT security solutions. The company seeks a Customer Success Coordinator to build strong relationships with existing customers, conduct simple business reviews, and maximize value from our services.

This is a 100% remote, full-time position based in the Philippines. You'll collaborate with leadership to grow the business, encourage upgrades, renewals, and new products while maintaining a low cancellation rate.