Remote Customer Service & Order-Entry Specialist

Your Employee Offshore ( Yempo ) Inc.; Makati; Hybrid; PHP 420,000 - 540,000; Full time

Benefits offered by this job

Weekly pay

HMO on start

Dependant coverage

20 days leave

7 sick days

Annual bonus

Salary reviews

Free snacks and drinks

Polo shirts

Open-plan office

Friendly team

Job summary

Your Employee Offshore ( Yempo ) Inc. in Makati, Philippines, is seeking energetic Customer Service Representatives for a dayshift with the option to work from home or in the office.

You will support a New Zealand client with daily invoicing, order confirmations, and order processing. The role requires good English communication and relevant customer service/order entry experience; Xero/EDI experience is a plus.

Qualifications

• Good English communication skills.
• Relevant experience in customer service and order entry.
• Experience with Xero and/or EDI is preferred.

Responsibilities

• Daily invoicing and Xero exporting.
• Daily order confirmations emailed to clients.
• Order importing from EDI sites.
• Order entry from customer drawings.
• Manual order entry from customer emails.
• Respond to customer enquiries received through the shared sales inbox.
• Comply with ISMS information security policies and guidelines.

Skills

Customer service

Order entry

English communication

Tools

Xero

Job description

Your Employee Offshore ( Yempo ) Inc. in Makati, Philippines, is seeking energetic Customer Service Representatives for a dayshift with the option to work from home or in the office.

You will support a New Zealand client with daily invoicing, order confirmations, and order processing. The role requires good English communication and relevant customer service/order entry experience; Xero/EDI experience is a plus.