Remote Creative Development Lead for Client Solutions

MicroSourcing; Metro Manila; On-site; PHP 120,000 - 160,000; Full time

Benefits offered by this job

Healthcare on day one

PTO with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing is seeking a Creative Development Lead in a remote work setup. You will serve as the subject matter expert in client discussions, translate client needs into scalable creative solutions, and lead the end-to-end implementation for new partnerships.

You will coordinate with Sales, Account Management, Recruiting, and delivery teams to ensure successful launches, define roles, and guide post-launch activities while maintaining high-quality creative outputs.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• 3–5 years of experience in creative design, development, or production.
• 3–5 years of experience in a BPO environment.
• Strong experience in either creative design or creative development, with working knowledge of the other.
• Understanding of creative workflows, design principles, accessibility, responsive design, brand guidelines, and quality assurance.
• Ability to interpret briefs, technical specs, wireframes, storyboards, and client feedback.
• Strong client-facing, communication, presentation, and stakeholder-management skills.
• Familiarity with creative, development, and workflow/project-management tools.
• Strong organizational skills and attention to detail.
• Willingness to work 8:30 a.m. to 5:30 p.m. Eastern Time.

Responsibilities

• Serve as the Creative Development subject matter expert in client discussions and discovery sessions.
• Understand client needs and recommend practical, scalable creative solutions and workflows.
• Lead implementation, onboarding, training, and go-live activities for new partnerships.
• Coordinate with clients, Sales, Account Management, Recruiting, and delivery teams to ensure smooth project execution.
• Help define roles, assess candidates, support training, and ensure delivery teams are ready to launch.
• Provide post-launch guidance, troubleshoot creative or technical issues, and recommend process improvements.

Skills

Creative design

Client discussions

Workflow management

Stakeholder management

Communication

Attention to detail

Organizational skills

BPO experience

Education

Bachelor's degree or equivalent experience

Tools

Adobe Creative Cloud

Figma

Canva

HTML

CSS

JavaScript

Job description

MicroSourcing is seeking a Creative Development Lead in a remote work setup. You will serve as the subject matter expert in client discussions, translate client needs into scalable creative solutions, and lead the end-to-end implementation for new partnerships.

You will coordinate with Sales, Account Management, Recruiting, and delivery teams to ensure successful launches, define roles, and guide post-launch activities while maintaining high-quality creative outputs.