Remote Client Success & Campaign Fulfillment Lead

RunRemote; Philippines; À distance; PHP 1 019 000 - 1 273 000; Plein temps

Avantages offerts par ce poste

Career growth opportunities

Remote-friendly environment

Résumé du poste

RunRemote is seeking a Client Success and Fulfilment Coordinator for a Canada-based creator marketing company. This 100% remote, full-time role reports to Canadian hours and is offered as an independent contractor/direct hire in a global remote environment.

You will own post-sale fulfilment, gather campaign details, coordinate across clients and creators, and ensure timely delivery with clear briefs and strong communication.

Qualifications

• Minimum 5 years in client success, account coordination or similar roles.
• Experience with creators, influencer marketing or digital campaigns is a plus.
• Strong written and verbal English communication skills.
• Highly organised with ability to manage multiple campaigns and deadlines.
• Comfortable using AI tools to improve workflows and productivity.

Responsabilités

• Own and coordinate the post-sale fulfilment process from briefing to campaign completion.
• Join client calls with sales to gather information for delivery.
• Coordinate between clients, creators and internal teams across stages.
• Translate client requirements into clear briefs for creators.
• Liaise with creators on scripts, content submissions and timelines.
• Manage script approvals and feedback between creators and clients.
• Schedule filming and ensure campaign timelines and SLAs are met.
• Track submissions, approvals, edits and publishing schedules.
• Keep trackers and systems up to date across campaigns.
• Flag delays and escalate issues; resolve blockers with teams.
• Coordinate reporting to clients and sales representatives.
• Identify process improvements as the business scales.
• Use AI tools to streamline communication and workflows.
• Support occasional EA tasks for the founder (inbox, travel, commissions).

Connaissances

Client success

Account coordination

Project coordination

Executive support

English fluency

Organised

North America hours

CRM experience

Outils

Google Workspace

Slack

Vendasta CRM

Claude/ChatGPT AI tools

Description du poste

RunRemote is seeking a Client Success and Fulfilment Coordinator for a Canada-based creator marketing company. This 100% remote, full-time role reports to Canadian hours and is offered as an independent contractor/direct hire in a global remote environment.

You will own post-sale fulfilment, gather campaign details, coordinate across clients and creators, and ensure timely delivery with clear briefs and strong communication.