Remote Client Retention & Growth Manager

Connext; Philippines; Remoto; PHP 420.000 - 640.000; Tempo pieno

Descrizione del lavoro

Connext is seeking an Account Manager dedicated to Client Retention & Sales, focusing entirely on existing accounts from a work-from-home setup in the Philippines. You will nurture relationships, drive renewals, and identify opportunities for account growth, with no cold calling.

The role emphasizes value communication and strategic account management to maximize long-term partnerships. Your experience in sales or customer success will help you influence renewals, upsell cross-market

Competenze

• 3–4 years in sales, account management or customer-facing roles.
• Strong sales, negotiation and closing skills.
• Results-driven with retention and revenue goals.
• Excellent verbal and written communication.

Mansioni

• Maintain relationships with existing clients to drive renewals.
• Serve as main point of contact for assigned accounts.
• Present events and solutions to clients to secure participation.
• Identify opportunities for upselling and multi-year contracts.
• Address client concerns and ensure high satisfaction.
• Maintain accurate client records and contracts.

Conoscenze

Account management

Sales

Customer success

Communication

Descrizione del lavoro

Connext is seeking an Account Manager dedicated to Client Retention & Sales, focusing entirely on existing accounts from a work-from-home setup in the Philippines. You will nurture relationships, drive renewals, and identify opportunities for account growth, with no cold calling.

The role emphasizes value communication and strategic account management to maximize long-term partnerships. Your experience in sales or customer success will help you influence renewals, upsell cross-market