Remote Call Center Pro: Elevate Customer Care

MCI; Tarlac City; Remote; PHP 279,000 - 446,000; Full time

Benefits offered by this job

HMO Coverage

Dental Coverage

Free meal during training

Performance and loyalty bonuses

Allowances for rice, clothing, and meals

Employee shuttle services

Company retreats and off-site events

Job summary

MCI Careers is seeking Remote Call Center Representatives to manage inbound and outbound communications for various clients. Candidates must possess a high proficiency in English, previous call center experiences, and reside within 80km of the office in Tarlac City, Philippines. This role offers opportunities to support high-impact projects with industry leaders. MCI values contributions and offers competitive compensation packages, including health and dental coverage, allowances, and performance bonuses.

Qualifications

• Must be 18 years or older.
• Previous call center experience required.
• Work from home experience required.

Responsibilities

• Handle inbound and outbound calls professionally.
• Resolve customer issues on the first call.
• Research and retrieve information for customer needs.

Skills

Strong proficiency in English

Problem-solving skills

Typing speed 20+ WPM

Interpersonal skills

Multitasking abilities

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Windows operating systems

Job description

MCI Careers is seeking Remote Call Center Representatives to manage inbound and outbound communications for various clients. Candidates must possess a high proficiency in English, previous call center experiences, and reside within 80km of the office in Tarlac City, Philippines. This role offers opportunities to support high-impact projects with industry leaders. MCI values contributions and offers competitive compensation packages, including health and dental coverage, allowances, and performance bonuses.