Remote Billing & Customer Support Specialist

Remote VA; Philippines; On-site; PHP 30,000 - 45,000; Full time

Benefits offered by this job

Permanent work from home set up

Supportive work environment

Opportunities for professional development

Job summary

Remote VA is seeking a Customer Service & Billing Specialist who will manage customer inquiries related to billing and ensure smooth billing processes. This role demands proficiency in Salesforce and Excel, along with excellent communication skills.

The ideal candidate will work remotely, must be detail-oriented, organized, and available during 9am – 5pm EST.

We offer a supportive environment with opportunities for professional growth and development.

Qualifications

• Proven experience in customer service and billing roles.
• Proficiency in Salesforce and Microsoft Excel.
• Excellent verbal and written communication skills.
• Strong attention to detail with the ability to manage multiple tasks simultaneously.

Responsibilities

• Respond promptly to customer inquiries regarding billing issues.
• Process billing transactions accurately and efficiently.
• Utilize Salesforce to manage customer accounts and update billing information.
• Work closely with cross-functional teams to streamline billing processes.

Skills

Customer service experience

Proficiency in Salesforce

Proficiency in Microsoft Excel

Excellent verbal and written communication

Attention to detail

Ability to manage multiple tasks

Job description

Remote VA is seeking a Customer Service & Billing Specialist who will manage customer inquiries related to billing and ensure smooth billing processes. This role demands proficiency in Salesforce and Excel, along with excellent communication skills.

The ideal candidate will work remotely, must be detail-oriented, organized, and available during 9am – 5pm EST.

We offer a supportive environment with opportunities for professional growth and development.