Billing Analyst

Lone Wolf Technologies; Taguig; On-site; PHP 350,000 - 600,000; Full time

Job summary

Lone Wolf Real Estate Technologies, Inc. seeks a Billing and Accounts Specialist to support US GAAP-driven billing and customer transactions.

You will process billing changes, reconcile payments, and maintain monthly billing files, collaborating with cross-functional teams to ensure accurate, timely information. Ideal candidates have 2–4 years of billing/accounting experience, strong Excel skills (VLOOKUP, pivot tables), and familiarity with NetSuite or Salesforce.

Qualifications

• 2–4 years of experience with billing and accounting functions.
• Strong proficiency in Microsoft Excel (e.g. VLOOKUP, pivot tables).
• Some experience with NetSuite and/or Salesforce preferred but not required.
• Experience working in a fast-paced, entrepreneurial environment.

Responsibilities

• Process billing changes to customer accounts through our CRM.
• Reconcile customer payments and deposits on a daily basis.
• Maintain and update monthly transactional billing files and supporting documentation.
• Research and resolve internal and external inquiries related to account status and billing.
• Perform operational accounting activities for month-end and year-end.
• Collaborate with internal departments to ensure timely issue resolution.
• Prioritize and schedule work activities to ensure established targets are achieved.
• Performs other duties and responsibilities as assigned.

Skills

Billing & accounting

Customer focus

Analytical thinking

Multitasking

Education

Bachelor's degree in finance/ Accounting/ Business

Tools

Excel

NetSuite

Salesforce

Job description

Our collaborative and dynamic Finance group is responsible for the billing and transactions with customers in accordance with US GAAP and internal policies/procedures.

In this role, you will work individually and cross-functionally on a range of items that impact our customers directly and indirectly. As customers expand or contract in size you will be responsible for working with the customer on maintaining correct billing, accounts, and up to date payment information.

If you enjoy working in an environment where you will develop strong partnerships, function as an ambassador and advocate, with the goal of maximizing customer satisfaction in every interaction - then we may be the place for you!

ESSENTIAL RESPONSIBILITIES & DUTIES:

• Process billing changes to customer accounts through our CRM.
• Reconcile customer payments and deposits on a daily basis.
• Maintain and update monthly transactional billing files and supporting documentation.
• Research and resolve internal and external inquiries related to account status and billing.
• Perform operational accounting activities for month-end and year-end.
• Collaborate with internal departments to ensure timely issue resolution.
• Prioritize and schedule work activities to ensure established targets are achieved.
• Performs other duties and responsibilities as assigned.

REQUIREMENTS:

• Strong focus on customer satisfaction.
• Demonstrated analytical thinking and problem-solving skills.
• Ability to successfully manage/execute multiple projects simultaneously.
• Ability to resolve issues with a sense of urgency while maintaining professionalism and accuracy.

QUALIFICATIONS:

EDUCATION:

• Bachelor's degree in finance, Accounting, Business, or related field preferred.

EXPERIENCE:

• 2-4 years of experience with billing and accounting functions.
• Strong proficiency in Microsoft Excel (i.e. vlookup, pivot tables, etc.).
• Some experience with NetSuite and/or Salesforce preferred but not required.
• Experience working in a fast-paced, entrepreneurial, diverse and dynamic environment.

Disclaimer: This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties in addition to those described above.

Lone Wolf Real Estate Technologies, Inc. is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law.