Billing Specialist

Virtua Solutions Outsourcing; Taguig; On-site; PHP 334,800 - 502,200; Full time

Job summary

A leading outsourcing company in Taguig is seeking a detail-oriented Billing Specialist to manage customer billing accounts and ensure timely collections. The ideal candidate will have at least 2 years of experience in billing or collections and strong organizational skills. Proficiency in Salesforce (SFDC) and a collaborative spirit are essential. This full-time role offers the opportunity to work in a focused, process-driven team.

Qualifications

• At least 2 years of experience in billing, collections, or finance-related roles.
• Comfortable using Salesforce (SFDC) and vendor portals.
• Strong organizational skills and attention to detail.
• Clear and professional communication skills for interacting with customers and teams.

Responsibilities

• Onboard customers by reviewing documents, entering accurate data, and setting up billing accounts.
• Collect past-due payments, following escalation steps for positive customer relationships.
• Use Salesforce (SFDC) and vendor portals to track payments and resolve discrepancies.
• Collaborate with finance, sales, and customer service teams to resolve billing disputes.
• Keep billing records accurate and organized for audits and compliance.
• Suggest improvements for billing and collections processes.

Tools

Salesforce (SFDC)

Ariba

NetSuite

Job description

Join to apply for the Billing Specialist role at Virtua Solutions Outsourcing. Are you detail-oriented and organized? We’re looking for a Collections / Billing Specialist to join our team in BGC, Taguig City. In this role, you’ll help onboard customers, manage billing accounts, and ensure timely collections by following a clear outreach process. You’ll work closely with finance, sales, and customer service teams, supporting our global operations in a follow-the-sun model.

Responsibilities

• Onboard customers by reviewing documents, entering accurate data, and setting up billing accounts.
• Reach out proactively and reactively to collect past-due payments, following escalation steps to keep customer relationships positive.
• Use Salesforce (SFDC), Ariba, and vendor portals to track payments, resolve discrepancies, and keep records updated.
• Work with finance, sales, and customer service teams to quickly resolve billing disputes.
• Keep billing records accurate and organized to support audits and compliance.
• Spot inefficiencies in billing and collections processes and suggest improvements.
• Able to work independently while collaborating with global teams.

Qualifications

• At least 2 years of experience in billing, collections, or finance-related roles.
• Comfortable using Salesforce (SFDC) and vendor portals; experience with Ariba is a plus.
• Strong organizational skills and attention to detail.
• Clear and professional communication skills for interacting with customers and teams.
• Experience with NetSuite is a bonus, along with a willingness to learn new finance tools.

If you’re ready to join a focused, process-driven team and help keep our billing and collections running smoothly, we want to hear from you! Apply now and be part of our dedicated team in BGC!

Seniority Level

Associate

Employment Type

Full-time

Job Function

Finance

Industries

Outsourcing and Offshoring Consulting and Telephone Call Centers