Remote Customer Success & Office Admin

Remote VA; Philippines; On-site; PHP 1,473,296 - 2,209,944; Full time

Job summary

Remote VA is seeking a motivated individual for the role of Customer Service & Office Administrator. This remote position involves providing exceptional customer service through various channels such as phone, email, and WhatsApp, along with assisting in administrative tasks to ensure smooth office operations.

The ideal candidate should possess previous experience in customer service, strong communication skills, and proficiency in QuickBooks, Constant Contact, and Microsoft Office programs.

Qualifications

• Previous experience in customer service or office administration preferred.
• Strong communication skills (both verbal and written) are essential.
• Proficiency with QB (QuickBooks), Constant Contact, and basic Google and Microsoft Office programs is required.

Responsibilities

• Respond to customer inquiries via phone, email, and WhatsApp.
• Handle customer service issues and provide effective solutions.
• Assist with data entry, scheduling, and filing in administrative tasks.

Skills

Customer service experience

Communication skills

Organizational abilities

Time management

Problem-solving

Tools

QB (QuickBooks)

Constant Contact

Google Office

Microsoft Office

Job description

Remote VA is seeking a motivated individual for the role of Customer Service & Office Administrator. This remote position involves providing exceptional customer service through various channels such as phone, email, and WhatsApp, along with assisting in administrative tasks to ensure smooth office operations.

The ideal candidate should possess previous experience in customer service, strong communication skills, and proficiency in QuickBooks, Constant Contact, and Microsoft Office programs.