Remote Bilingual Case Manager – Healthcare

Core-VA Solutions; Makati; Remote; PHP 507,000 - 722,000; Full time

Benefits offered by this job

Paid Time Off

6 U.S. public holidays

Remote work from home

Structured training

Job summary

Core-VA Solutions, a Texas-based healthcare staffing company with over 20 years of experience supporting U.S. healthcare organizations with remote professionals, seeks a Case Management Specialist.

You will coordinate care, manage documentation, and serve as a trusted contact for clients, families, and providers in English and Spanish, from a home office. You will handle case files, timelines, and progress while ensuring compliance with state and agency regulations.

Qualifications

• 2+ years of experience in case management, care coordination, or a similar role in healthcare or human services.
• Fluency in Spanish and English, written and verbal (nice to have)
• Experience working with U.S.-based clients
• Experience with scheduling, documentation, and reporting in a healthcare or social services setting.
• Proficiency in case management software, EHR systems, or Microsoft Office.

Responsibilities

• Maintain accurate case files, service plans, and records with confidentiality and compliance.
• Schedule and coordinate appointments, referrals, service authorizations, reviews, and follow-ups.
• Act as a liaison between clients, families, providers, and community organizations in English and Spanish (nice to have).
• Develop, monitor, and update individualized service plans, tracking deadlines and progress.
• Ensure services and documentation meet state and agency regulations.
• Monitor compliance with state and agency regulations for service delivery and documentation standards.
• Work with healthcare providers to support person-centered care.
• Prepare reports on client progress, service utilization, and outcomes.
• Help resolve care concerns and remove barriers to accessing services.
• Provide interpretation and translation support for Spanish-speaking clients and families (nice to have).
• Provide feedback to improve workflows and client satisfaction.

Skills

Case management

Care coordination

Attention to detail

Bilingual English/Spanish

Tools

EHR systems

Microsoft Office

Job description

Core-VA Solutions, a Texas-based healthcare staffing company with over 20 years of experience supporting U.S. healthcare organizations with remote professionals, seeks a Case Management Specialist.

You will coordinate care, manage documentation, and serve as a trusted contact for clients, families, and providers in English and Spanish, from a home office. You will handle case files, timelines, and progress while ensuring compliance with state and agency regulations.