Case Management Specialist - Healthcare Remote

Core-VA Solutions; Manila; Remote; PHP 506,000 - 721,000; Full time

Benefits offered by this job

Remote work

Paid Time Off (PTO)

US holidays (6)

Structured training

Collaborative team

Job summary

Core-VA Solutions, a Texas-based healthcare staffing company, seeks a Case Management Specialist to coordinate care for long-term services from a home-based setup. You will manage documentation, schedule appointments, and serve as a trusted contact for clients, families, and providers in English and Spanish.

The role emphasizes confidentiality, compliance, and person-centered care, with remote collaboration across teams and ongoing training and support.

Qualifications

• 2+ years of experience in case management, care coordination, or similar role in healthcare or human services.
• Fluency in Spanish and English, written and verbal (nice to have).
• Experience with scheduling, documentation, and reporting in healthcare or social services.

Responsibilities

• Maintain accurate case files, service plans, and records with confidentiality and compliance.
• Schedule and coordinate appointments, referrals, service authorizations, annual reviews, and follow-ups.
• Liaise between clients, families, providers, and community organizations in English and Spanish (nice to have).
• Develop, monitor, and update individualized service plans with deadlines and progress tracking.
• Ensure services and documentation meet state and agency regulations.
• Monitor compliance with state and agency regulations for service delivery and documentation.

Skills

Bilingual English/Spanish

Case management

Attention to detail

Team collaboration

Tools

Case management software

EHR systems

Microsoft Office

Job description

Core-VA Solutions is a Texas-based healthcare staffing company with over 20 years of experience supporting U.S. healthcare organizations with skilled remote professionals. We care about the people we serve and the people on our team.

The Role

We’re looking for an organized, compassionate Case Management Specialist to help individuals receiving long-term care services get the support they need, when they need it. You’ll coordinate care, manage documentation, and serve as a trusted point of contact for clients, families, and providers in both English and Spanish. If you’re passionate about helping individuals with disabilities and their families, this is meaningful work you can do from home.

What You’ll Do

• Maintain accurate case files, service plans, and records with strict confidentiality and compliance.
• Schedule and coordinate appointments, referrals, service authorizations, annual reviews, and follow-ups.
• Act as a liaison between clients, families, providers, and community organizations, in English and Spanish (nice to have).
• Develop, monitor, and update individualized service plans, tracking deadlines, renewals, and progress.
• Ensure services and documentation meet state and agency regulations.
• Monitor compliance with state, and agency-specific regulations for service delivery and documentation standards.
• Work with healthcare providers, therapists, and service coordinators to support person-centered care.
• Prepare reports on client progress, service utilization, and outcomes.
• Help resolve care concerns and remove barriers to accessing services.
• Provide interpretation and translation support for Spanish-speaking clients and families. (nice to have)
• Provide feedback to improve workflows, service delivery processes, and overall client satisfaction.

What You Bring

• 2+ years of experience in case management, care coordination, or a similar role in healthcare or human services.
• Fluency in Spanish and English, written and verbal (nice to have)
• Experience working with U.S.-based clients
• Experience with scheduling, documentation, and reporting in a healthcare or social services setting.
• Proficiency in case management software, EHR systems, or Microsoft Office.
• Strong organization, attention to detail, and a client-first mindset.
• Ability to handle sensitive information with discretion and professionalism.
• Comfort working independently and as part of a team in a fast-paced environment.

What We Offer

• $7 USD per hour
• 100% remote, work-from-home setup
• Paid Time Off (PTO)
• 6 paid U.S. public holidays
• Structured training and ongoing support
• A respectful, collaborative, people-focused team