Case Management Specialist - Healthcare Remote

Core-VA Solutions; Philippines; Remote; PHP 507,000 - 722,000; Full time

Benefits offered by this job

$7 USD per hour

100% remote, work-from-home

Paid Time Off (PTO)

6 paid U.S. public holidays

Structured training and ongoingsupport

Collaborative team focused on people

Job summary

Core-VA Solutions is seeking a Case Management Specialist to help individuals receiving long-term care services. You will coordinate care, manage documentation, and serve as a trusted contact for clients, families, and providers in English and Spanish.

This 100% remote role offers structured training, PTO, paid U.S. holidays, and a collaborative, people-focused team dedicated to person-centered care.

Qualifications

• 2+ years in case management or care coordination.
• Fluency in Spanish and English (written and verbal).
• Experience with U.S.-based clients is a plus.
• Scheduling, documentation, and reporting in healthcare or social services.
• Proficiency with case management software, EHRs, or MS Office.
• Discretion handling sensitive information; detail-oriented.
• Able to work independently and in a team in a fast-paced setting.

Responsibilities

• Maintain accurate case files, service plans, and records with confidentiality.
• Schedule and coordinate appointments, referrals, and reviews.
• Liaise between clients, families, providers, and community orgs in English and Spanish.
• Develop, monitor, and update individualized service plans and deadlines.
• Ensure services meet state and agency regulations.
• Prepare reports on client progress and outcomes.
• Provide interpretation/translation support for Spanish-speaking clients when needed.
• Offer feedback to improve workflows and client satisfaction.

Skills

Spanish fluency

English fluency

Case management

Care coordination

Client-first

Tools

Case management software

EHR systems

Microsoft Office

Job description

Core-VA Solutions is a Texas-based healthcare staffing company with over 20 years of experience supporting U.S. healthcare organizations with skilled remote professionals. We care about the people we serve and the people on our team.

Role

We're looking for an organized, compassionate Case Management Specialist to help individuals receiving long-term care services get the support they need, when they need it. You'll coordinate care, manage documentation, and serve as a trusted point of contact for clients, families, and providers in both English and Spanish.

What You’ll Do

• Maintain accurate case files, service plans, and records with strict confidentiality and compliance.
• Schedule and coordinate appointments, referrals, service authorizations, annual reviews, and follow-ups.
• Act as a liaison between clients, families, providers, and community organizations, in English and Spanish (nice to have).
• Develop, monitor, and update individualized service plans, tracking deadlines, renewals, and progress.
• Ensure services and documentation meet state and agency regulations.
• Monitor compliance with state, and agency-specific regulations for service delivery and documentation standards.
• Work with healthcare providers, therapists, and service coordinators to support person-centered care.
• Prepare reports on client progress, service utilization, and outcomes.
• Help resolve care concerns and remove barriers to accessing services.
• Provide interpretation and translation support for Spanish-speaking clients and families (nice to have).
• Provide feedback to improve workflows, service delivery processes, and overall client satisfaction.

What You Bring

• 2+ years of experience in case management, care coordination, or a similar role in healthcare or human services.
• Fluency in Spanish and English, written and verbal (nice to have).
• Experience working with U.S.-based clients.
• Experience with scheduling, documentation, and reporting in a healthcare or social services setting.
• Proficiency in case management software, EHR systems, or Microsoft Office.
• Strong organization, attention to detail, and a client-first mindset.
• Ability to handle sensitive information with discretion and professionalism.
• Comfort working independently and as part of a team in a fast-paced environment.

What We Offer

• $7 USD per hour
• 100% remote, work-from-home setup
• Paid Time Off (PTO)
• 6 paid U.S. public holidays
• Structured training and ongoing support
• A respectful, collaborative, people-focused team