Remote BDC Specialist for Auto Dealerships

Global Pacific Support; Philippines; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Remote work from home

Non-toxic environment

Growth potential

Job summary

GLOBAL PACIFIC SUPPORT is seeking a skilled BDC Dealership Agent responsible for managing inbound and outbound customer communications for our partner dealerships. This role requires excellent communication, strong attention to detail, and hands-on experience in handling inquiries, setting appointments, and supporting dealership operations.

Join us to play a key role in enhancing customer experience and driving success for our dealership partners, with 100% remote work from home and

Qualifications

• Proven experience in a BDC role or similar customer service/appointment-setting position.
• Strong verbal and written communication skills.
• Ability to handle inbound and outbound calls professionally.
• Experience working with CRM systems (e.g., VinSolutions, DealerSocket, or similar).
• Strong organizational skills and attention to detail.
• Ability to multitask and manage a high volume of leads.
• Willingness to work in a fast-paced dealership environment.
• Ability to follow scripts and guidelines while maintaining natural communication.
• Reliable internet connection and a quiet workspace.
• Willingness to work flexible hours, including weekends if required.

Responsibilities

• Manage inbound and outbound customer communications for partner dealerships.
• Set appointments and support dealership operations.
• Maintain professional communication and follow scripts as required.

Skills

Verbal communication

Written communication

Phone handling

Multitasking

Attention to detail

Adaptability

Tools

VinSolutions

DealerSocket

Job description

GLOBAL PACIFIC SUPPORT is seeking a skilled BDC Dealership Agent responsible for managing inbound and outbound customer communications for our partner dealerships. This role requires excellent communication, strong attention to detail, and hands-on experience in handling inquiries, setting appointments, and supporting dealership operations.

Join us to play a key role in enhancing customer experience and driving success for our dealership partners, with 100% remote work from home and