Remote Automotive Sales Lead Qual Specialist (NZ Hours)

D2B; Manila; Remote; PHP 502,000 - 670,000; Part time

Job summary

D2B is seeking an Automotive Sales Support & Lead Qualification Specialist to manage inbound leads, guide customers through the vehicle enquiry process, and support the owners with appointments and sales activity. The role requires experience in the automotive sector and strong English communication.

Responsibilities include qualifying leads, sharing vehicle details, coordinating appointments, and maintaining CRM records.

Qualifications

• Experience in the automotive sector is essential.
• Experience in dealership sales support or customer enquiry roles preferred.
• Confident and professional telephone manner.
• Strong written and spoken English.
• Ability to understand customer needs and ask effective qualifying questions.
• Reliable, proactive and able to work independently.
• Familiarity with CRM and lead management systems.

Responsibilities

• Handle inbound calls and respond to customer enquiries promptly and professionally.
• Qualify leads and record relevant information accurately.
• Match buyers with suitable vehicles or auction opportunities and share details.
• Follow up enquiries and keep customers informed as the process progresses.
• Coordinate and book customer appointments when owners are in New Zealand.
• Maintain accurate lead and customer records in the CRM.

Skills

English proficiency

Lead qualification

Tools

CRM software

Job description

D2B is seeking an Automotive Sales Support & Lead Qualification Specialist to manage inbound leads, guide customers through the vehicle enquiry process, and support the owners with appointments and sales activity. The role requires experience in the automotive sector and strong English communication.

Responsibilities include qualifying leads, sharing vehicle details, coordinating appointments, and maintaining CRM records.