Remote AP/AR & Customer Service Specialist

Delegate CX; Metro Manila; Remote; PHP 446,000 - 502,000; Full time

Benefits offered by this job

Permanent work-from-home setup

Company equipment provided

Internet stipend upon regularization

HMO Coverage upon regularization

Job summary

DCX, a U.S.-based office furniture company, is seeking a Home-Based AP/AR Specialist & Customer Service Representative to support accounting and customer service tasks. You will process high-volume invoices, manage AR/AP transactions, and respond to customer emails regarding invoices, billing, and order status.

You will collaborate with sales, operations, and purchasing teams to resolve billing issues, track orders, and ensure accurate financial records while delivering a professional customer

Qualifications

• Education in accounting or finance with strong grasp of accounting principles and procedures.
• Strong numerical accuracy and data integrity in financial records.
• Experience with AR/AP processes and billing inquiries.

Responsibilities

• Respond to customer questions regarding invoices, payments, account balances, orders, shipping, and general service needs.
• Track orders and provide updates on order status, shipments, backorders, and delivery dates.
• Coordinate with sales, operations, purchasing, and other internal teams to resolve billing, payment, order, and customer issues.
• Provide general customer service and administrative support and perform other accounting, finance, and customer service duties as assigned.

Skills

Organizational & Time Management

Attention to Detail

Communication Skills

Problem Solving & Analysis

Accounting Knowledge

Education

Bachelor's degree in Accounting, Finance, Business Administration, or a related field

Tools

Microsoft Office

Google Workspace

QuickBooks/Sage

Commonsku

Job description

DCX, a U.S.-based office furniture company, is seeking a Home-Based AP/AR Specialist & Customer Service Representative to support accounting and customer service tasks. You will process high-volume invoices, manage AR/AP transactions, and respond to customer emails regarding invoices, billing, and order status.

You will collaborate with sales, operations, and purchasing teams to resolve billing issues, track orders, and ensure accurate financial records while delivering a professional customer