Remote Analytics Consultant: AI-Enabled Insights

TTEC; Philippines; On-site; PHP 4,308,000 - 6,769,000; Full time

Job summary

TTEC Digital is seeking a Consultant, Consultative Analytics to transform data into actionable insights that support business decision‑making. This permanent remote role serves US-based stakeholders, with work hours aligned to US business time and collaboration with global teams.

You’ll build dashboards and reports, perform recurring reporting and ad hoc analysis, and apply AI-enabled tools to improve efficiency and insight generation. A curiosity-driven, independent worker will thrive here.

Qualifications

• 1-2 years of relevant professional experience in a data analyst or consultant role; contact center or health care experience is a plus.
• Advanced SQL expertise, including joins, CTEs, window functions, and complex aggregations.
• Experience working with large-scale data platforms such as Databricks, Azure Synapse, or Snowflake.
• Experience with BI and reporting tools such as Power BI or Tableau.
• Comfortable working with ambiguous business questions and independently determining the appropriate analytical approach.
• Actively experiments with emerging AI and automation capabilities to improve efficiency, generate insights, and identify better ways of working.
• Looks beyond the immediate request to identify underlying problems and opportunities.
• Analytic thinker with a proven ability to interpret analytical output and translate data into insights.
• Knowledge of statistical concepts such as significance testing and sampling.
• Demonstrates strong time management skills and can manage competing demands.
• Strong attention to detail.

Responsibilities

• Communicate findings through clear written summaries, presentations, and visualizations that explain what happened, why it happened, and what action should be considered.
• Build business and consulting capability over time by learning how to translate stakeholder questions into analytical approaches, hypotheses, metrics, and recommendations.
• Use AI, automation, and reusable templates or workflows to improve the speed, consistency, and quality of analysis, reporting, documentation, and insight generation.
• Collaborate with cross-functional teams to collect, organize, verify, and document data sources, business logic, assumptions, and reporting requirements.
• Develop and maintain dashboards, reports, scorecards, and visualizations that help stakeholders monitor performance and identify opportunities for improvement.

Skills

SQL

Data analysis

Stakeholder communication

AI/automation curiosity

Tools

Databricks

Azure Synapse

Snowflake

Power BI

Tableau

Job description

TTEC Digital is seeking a Consultant, Consultative Analytics to transform data into actionable insights that support business decision‑making. This permanent remote role serves US-based stakeholders, with work hours aligned to US business time and collaboration with global teams.

You’ll build dashboards and reports, perform recurring reporting and ad hoc analysis, and apply AI-enabled tools to improve efficiency and insight generation. A curiosity-driven, independent worker will thrive here.