Senior Data Analytics & Insights Leader

TTEC Digital; Metro Manila; On-site; PHP 900,000 - 1,700,000; Full time

Job summary

TTEC Digital is seeking a Senior Business Data Analyst to partner with business and technical teams to deliver data-driven solutions for strategic decisions. You will lead analytics initiatives end-to-end, translating needs into insights, ensuring high-quality data, and driving measurable outcomes.

Responsibilities include building dashboards, ETL/ELT pipelines, data governance, and communicating complex insights to stakeholders.

Qualifications

• 5+ years in business/data analytics or related roles.
• Experience delivering analytics solutions in cross-functional environments.
• Experience working with both business stakeholders and technical teams.
• Strong stakeholder management and requirements gathering experience.
• Experience leading analytics delivery in Agile environments (Scrum, Jira, Confluence).
• Advanced SQL skills for data analysis and validation.
• Exposure to cloud platforms (Azure, AWS, GCP).
• Experience with BI tools (Power BI, Tableau).
• Understanding of data governance principles (data quality, lineage, metadata, auditability).
• Strong problem-solving and data analysis capabilities.
• Experience with data validation, testing, and quality assurance.
• Ability to work with large, complex datasets.
• Willingness and ability to work US hours (night shift / US business time alignment).

Responsibilities

• Perform end-to-end data extraction, transformation, and loading (ETL/ELT) to prepare data for analytics and reporting.
• Provide data engineering services and write code to automate data pipelines.
• Develop insights, dashboards, and reporting to support decision-making.
• Create data collection frameworks for structured and unstructured data.
• Use advanced mathematical, statistical, and computer science concepts to build predictive and prescriptive algorithms using big data.
• Ensure data quality, validation, and governance standards are met.
• Verify model and algorithm effectiveness based on real-world results.
• Communicate insights clearly to business and executive stakeholders.

Skills

5+ years experience

Analytics delivery

Stakeholder management

SQL

Cloud platforms

Databricks

BI tools

Tools

Databricks

Power BI

Tableau

Jira

Confluence

Azure

AWS

GCP

Job description

TTEC Digital is seeking a Senior Business Data Analyst to partner with business and technical teams to deliver data-driven solutions for strategic decisions. You will lead analytics initiatives end-to-end, translating needs into insights, ensuring high-quality data, and driving measurable outcomes.

Responsibilities include building dashboards, ETL/ELT pipelines, data governance, and communicating complex insights to stakeholders.